Shipping policy
At eSale Hub, we aim to provide fast, reliable, and smooth delivery for every order.
If you have any questions or concerns about your order, please contact us before opening a return request or leaving feedback. We are always happy to help and will work quickly to find a positive solution.
UK Delivery
Standard Delivery
- Delivery time: 3–5 working days
- Dispatch time: Within 2 working days
- Shipping cost: Free UK delivery
We use trusted courier and postal services to ensure safe and reliable delivery.
Tracking information will be provided where available.
International Delivery
International Tracked Shipping
- Estimated delivery: 2–5 working days (may vary by destination)
- Shipping cost: Free international delivery where applicable
Please note:
- International delivery times may vary due to customs processing or local postal services.
- Buyers are responsible for any customs duties, taxes, or import charges imposed by their country.
Dispatch Information
Orders are normally dispatched within:
2 working days
Orders placed during weekends or public holidays will be processed on the next working day.
Delivery Address
Please ensure your delivery address is correct before completing your purchase.
We are not responsible for delays or failed deliveries caused by incorrect shipping information provided at checkout.
Excluded Locations
We currently do not ship to certain excluded regions, including:
- Channel Islands
- Other restricted locations where applicable
Delivery Issues
If your order arrives damaged, delayed, or incorrect, please contact us promptly with:
- Your order number
- Photos of the item and packaging (if applicable)
- A brief description of the issue
We will work quickly to resolve the matter.